The module to collect information from users in a guided way.
You need at least the ๐ PLUS plan to use this module.
The starting point is the configuration of the Start message, that is, deciding what the user will see when he starts our bot.
Subsequently you will have to create one or more buttons that will send the user to the respective form.
You can see in the highlighted part that to create a button that refers to a form you need to send the following syntax to the bot:
Button text - form: Form name
Going to the Forms section, you can see that our first form has already been created by the bot:
Let's press on the 1 button to configure the first form you just created:
By pressing the first button you can start creating the questions that will make up our form:
At this point you can insert a text message or media to compose our question to the user by pressing the first two buttons. By then pressing on "Full preview" you will have a preview of what you have added.
If you want our question to be closed-ended, you can press the "Multiple answer" button and send the answers that the user can choose.
Finally you can decide whether the user will be able to respond with text messages, media or both
By pressing the "Completed-Form Post" button instead you can create an elaborate message that will be sent to each user when they have finished filling out the form:
By default, every time one of your users fills out the form, it will replace the one they filled out previously.
If you want to save all the compilations of a user of the same form, just activate the "Multiple submissions" option.