We've collected some of the most asked questions about the bot. We'd be happy to answer your question, if you cannot find an answer to it bellow.
No, currently you can only set the "inline" buttons which are those attached below the messages: these buttons are aesthetically better and allow you to use many more functions.
You can put links in buttons and you can use them to call up menus and submenus, a form or even start a shop inside the bot!
ModularBot recognizes the user who sent it the bot token as the owner of the bot.
To allow ModularBot to recognize you as the owner, copy the bot token and send it to @ModularBot.
If you don't know how to retrieve the token: go to @BotFather and send the /token command, then select your bot
Our bots are very smart, each user will see the bot's messages automatically in their own language set on Telegram or on the device.
This is applied to the start message (if it has not been customized), sending confirmation messages, Shop functions and more.
The language you can set from the settings is just the one related to management things for administrators.
Most bot features can be managed through your bot's settings.
The only commands that can be used by administrators in the bot are:
/admin and /unadmin → sets the user as the bot administrator
/ban and /unban → prohibit the user from using the bot
/del → delete a message previously sent to a user
Of course, you can do this via the Automatic replies feature.
For example, if you want to create the /help command in your bot, just create an automatic reply to that trigger: "/help"
Then set also the message that should be sent in response to that command and it’s done!
You are probably testing it from an account that is a bot's administrator. Automatic replies only work for regular users.
As much as we'd love to give you that power, it takes a lot of server juice to make it happen. In the free version, you'll have to wait 7 days before sending another message. But if you upgrade to our BASIC plan, you can broadcast every 48 hours.
You are probably already a member of all specified chats.
Sure, click here to see how ModularBot can be used as a chatbot with automatic replies to manage your Telegram account via Telegram Business functions.
Yes, you can do that. The bot's owner account must have an active Telegram Premium subscription.
Click here to read the complete guide about Feedback Module.
Absolutely not, in fact the group should be private. In fact, in the group you will be able to view the messages sent by users in your bot and you will be able to reply to them.
It’s essential that in that group there are only the users responsible for reading and replying to user messages.
No, you will not see the edited message and the user will be advised that editing messages is not supported.
In this way the integrity of messages sent by users is always guaranteed, a user cannot alter a previously sent message.
No, the message will remain intact on your side.
In this way the integrity of messages sent by users is always guaranteed, a user cannot alter a previously sent message.
Yes, the message will also be edited for the user, who will see it only in the new way. Please watch the video bellow the next question to find out how easy it is!
Yea indeedy! Just reply with /del to the message you want to delete and it'll be gone faster than my dreams of becoming a rock star.
Short and good answer: Yes, replies are also displayed as such on the user side.
If you use Topic Mode, any user in the group will be able to read and reply to messages.
If you don't use Topic Mode, only users who are set as bot administrators will be able to receive and reply to messages.
Yes, you can. To do this, create a template in which you set your message with the button and send the command that retrieves this template in the chat with the user. Also, you can of course link a Form as a Button in this template.
Click here to read the complete guide about Shop Module.
Please check whether you have set a reward for your product(s). Otherwise no item will be displayed.
Currently the Shop Module has been designed primarily to sell digital products, so using it to sell physical products may have important limitations.
In the future we will probably work to also allow the sale of physical products efficiently.
You need to set up at least one payment method in your store, otherwise how will your users be able to make purchases?
Fristly access the Shop management web panel, go to “Settings” and then follow the specific guide to set the payment methods you want to accept.
If you have already finished configuring your Shop with the various products you want to sell, CLICK HERE and follow the guide to finally make your Shop accessible to users and allow them to make purchases!
Click here to read the complete guide about Menu Module.
Click here to discover the most efficient method for creating menus and making them directly visible to your users.
If you have already created a menu and want to make it visible, you need to insert a button in the start message with this syntax:
Button text - menu: Menu name
Click here to read the complete guide about Form Module.
Click here to discover the most efficient method for creating forms and making them directly visible to your users.
If you have already created a form and want to make it visible, you need to insert a button in the start message with this syntax:
Button text - form: Form name
Click here for a complete guide about ModularBot subscription and pricing.
The only payment method currently available is via Telegram Stars. By selecting a pack of Stars to purchase, you will be able to purchase them directly via credit card or via Apple/Google Pay (depending on the platform you are connected to).
Telegram has forced us to use the Telegram Stars system as the only payment method.
Unfortunately, Telegram currently only allows the purchase of Telegram Stars by credit card.
Your subscription doesn’t automatically renew. When your subscription is about to expire, you will receive a notice from ModularBot and you can decide whether to renew it or not.
If you don't know what LimitatiBot is, this paragraph is not for you 😎
There are many different functionalities and ModularBot is more more handy than LimitatiBot when it comes to requests management and configuration.
Furthermore, ModularBot has new modules that were not present on LimitatiBot (Shop module, Menu module, Form module)
All the bots that had been created with LimitatiBot were automatically converted to ModularBot, maintaining the same functions already present, but with the addition of many others!
If you purchased the Start Custom on LimitatiBot, you will be entitled to 6 free months of the ModularBot BASIC plan. This gift was automatically activated when your bot was converted from LimitatiBot to ModularBot.